How can we help you?

General FAQs

• What kind of properties can be listed on BookOutdoors?
• How much does it cost to list my property on BookOutdoors?
• Can I pass the referral fee on to the guest?

Onboarding

• Operator Quick Reference Guide
• Configure Occupancy Limits & Fees
• Configure Sales and Occupancy Taxes
• Set Up Your Stripe Connected Account for Payouts

Property Listings

• How do I list my property on BookOutdoors?
• How do I remove my property from BookOutdoors?
• How are rates and availability managed on my listing?

Reservations

• How does a guest cancel or modify a reservation made on BookOutdoors?
• How do I collect sales and occupancy taxes with BookOutdoors?
• How are payments and payouts for reservations handled?
• How does Weather Protection & Travel Insurance work?
• What to do when you get a booking (for listings without PMS integrations only)
• Managing your reservations from BookOutdoors in Campspot

PMS Integrations

• Connecting to Newbook
• Connecting to ResNexus
• Connecting to Cloudbeds
• Connecting to RMS
• RMS: How to manually resync inventory with BookOutdoors
• Cloudbeds: How to manually set Balance Due to $0 on reservations